Question 1

Is IPR Manager built specifically for Indian patent filings?

Accepted Answer

Yes. IPR Manager is designed for Indian Patent Office workflows, deadlines, and filing operations.

Question 2

What deadlines does it help track?

Accepted Answer

Statutory deadlines, renewal cycles, milestones, and hearing dates — all in one view. Filter by date range, type, or hearing so the right work surfaces first.

Question 3

Are hearing dates tracked separately?

Accepted Answer

Hearing dates appear alongside your deadlines and milestones, with a dedicated filter on the deadlines page. The dashboard also shows a hearing count so nothing slips. Available on every plan.

Question 4

Can I download filled IPO forms on every plan?

Accepted Answer

Yes. Prefilled IPO form draft exports from your Case data are included on every plan, including Starter. You remain responsible for professional review before filing. The document vault (upload finals, versioning, share with clients) and client invite are on Professional and Firm — upgrade when you need those.

Question 5

Does IPR Manager provide legal or patent filing services?

Accepted Answer

No. IPR Manager is a software subscription for case records, deadlines, document organization, and form draft generation. We do not provide legal advice, patentability opinions, drafting services, filing services, government-fee collection, or representation before the Indian Patent Office.

Question 6

Can I import my existing cases from Excel or a spreadsheet?

Accepted Answer

Yes. The bulk import feature accepts spreadsheet files with your existing cases — including applicants, inventors, filing dates, and status. Available on every plan. You do not need to start over.

Question 7

Does IPR Manager check application status on InPASS?

Accepted Answer

On Professional and Firm, InPASS checks let you schedule status lookups for cases with an application number. Each check needs a quick captcha — nothing runs silently in the background. When the portal shows a change (FER, publication, hearing, or grant), you review it or let high-confidence updates sync to your case milestones and tasks. Starter can open InPASS in a new tab from a case but does not include the checks hub.

Question 8

Where is my data stored? Is it safe?

Accepted Answer

All case data is stored on Google Cloud's Mumbai region — physically in India. Google Cloud is enterprise-grade infrastructure with automatic backups and strict access controls. We don't run our own servers. Only authenticated users can access your data.

Question 9

Can I get a copy of my data if I leave or cancel?

Accepted Answer

Yes. Data export is available on request. A fee applies; we confirm the amount before we prepare your export. Email support@iprmanager.com from your account email (or ask your organisation owner or admin). Request export while your account is still active — especially before account deletion — so nothing is lost.

Question 10

Is it suitable for solo agents?

Accepted Answer

Yes. IPR Manager is especially useful for independent patent agents who want more control without adding complexity.

Question 11

Can firms use it too?

Accepted Answer

Yes. The Firm plan is designed for shared portfolios, multi-agent visibility, firm analytics, and onboarding support.

Question 12

Do you offer onboarding or demos?

Accepted Answer

Yes. Book a live demo for a personalised walkthrough, or

Question 13

Can clients be invited?

Accepted Answer

Yes. Client invite is available on Professional and Firm so you can share selected cases with clients.

Question 14

Can I raise invoices to my clients inside IPR Manager?

Accepted Answer

Yes — on Professional and Firm. Client invoices let you draft and send GST-ready fee invoices, download a branded PDF (with optional UPI details), and share sent invoices with clients who have portal access on linked cases. This is separate from your IPR Manager subscription bill, which is handled through the payment gateway when you subscribe.

Question 15

Do I need to give my UPI or credit card details to start a trial?

Accepted Answer

No. The trial starts without any UPI mandate or card on file. When you subscribe after the trial, payment is completed through a third-party payment gateway.

Question 16

Do you store my UPI or card details?

Accepted Answer

No. Payments are processed by a third-party payment gateway. Full card numbers, UPI credentials, and bank secrets never reach our servers — only payment status references come back to IPR Manager.

Question 17

How does billing work?

Accepted Answer

IPR Manager uses monthly software-subscription billing through a third-party payment gateway. All prices are shown per month and exclude applicable taxes.